Terms & Conditions

Welcome to Al Farah Butchery & restaurant! By accepting or using our AI whatsapp, you agree to comply with and be bound by the following terms & conditions (“Terms”). Please read the carefully

1. Acceptance of Terms

By using the Al Farah Gourmet WhatsApp AI ordering service (the "Service"), you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please refrain from using our AI whatsapp

2. Service Description

The Service allows you to place orders for food and beverages from Al Farah Gourmet restaurant via WhatsApp using AI technology.

3. Order Placement

  • Orders can be placed through the WhatsApp number provided by Al Farah Gourmet.
  • The AI will guide you through the ordering process, including menu selection, quantity, and payment options.
  • You are responsible for providing accurate and complete order information.
  • Al Farah Gourmet reserves the right to reject or modify orders at its discretion.

4. Payment

  • Payment can be made through the payment methods specified by Al Farah Gourmet.
  • All prices are subject to change without notice.
  • You are responsible for ensuring that the payment information provided is correct and valid.

5. Order Confirmation

  • Upon successful order placement, you will receive an order confirmation via WhatsApp.
  • Please review the order confirmation carefully for accuracy.
  • Any changes to the order must be made immediately after order confirmation.

6. Order Delivery or Pickup

  • Delivery or pickup options available depending on your location.
  • Delivery charges, will be indicated during the ordering process.
  • You are responsible for providing accurate delivery or pickup information.
  • Al Farah Gourmet is not responsible for delays or errors in delivery caused by factors beyond its control.

7. Order Cancellation

  • You may cancel your order before it is prepared.
  • Cancellation fees may apply, depending on the stage of order processing.

8. Data Privacy

  • Al Farah Gourmet will collect and process your personal information in accordance with its Privacy Policy.
  • By using the Service, you consent to the collection and use of your personal information for the purpose of fulfilling your order.  

9. Disclaimer

  • Al Farah Gourmet strives to provide accurate information about its products and services, but errors may occur.
  • Al Farah Gourmet makes no warranties or representations about the accuracy or completeness of the information provided.
  • Your use of the Service is at your own risk. Al Farah Gourmet is not liable for any damages or losses arising from your use of the Service.

10. Modification of Terms

Al Farah Gourmet reserves the right to modify these Terms and Conditions at any time without prior notice.

Notification: changes will be posted on our website and notified for our data base via whatsapp