Refund and Returns Policy

At Al Farah Gourmet, we strive to offer the highest quality products. Please review our policy carefully before making a purchase.

No Refunds or Returns

Due to the perishable nature of our products and health regulations, we do not accept returns or offer refunds once the purchase is completed. This includes gourmet foods, frozen goods, and other perishable items.

Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 12 hours of delivery:

● Email us at info@alfarahgourmet.com or call 026336060.

● Provide photos of the damage and proof of purchase.

We will assess the issue and may offer a replacement.

Important Notes

● Claims for damaged items must be made within 12 hours of delivery.

● Orders placed by mistake or for unwanted items cannot be refunded or returned. For any questions, please contact us at info@alfarahgourmet.com or 026336060